Privacy Policy

Last updated: July 6, 2025

Privacy Policy

This Privacy Policy (hereinafter, "Policy") governs the manner in which Patient Sync AI (hereinafter, "we," "us," or "our") collects, uses, maintains, and discloses information collected from users (hereinafter, "you" or "your") of the patientsyncai.com website (hereinafter, "Website"). This Policy applies to the Website and all products and services offered by Patient Sync AI.

Effective Date: October 26, 2023

1. Collection of Information

Patient Sync AI is committed to protecting your privacy. We collect various types of information for different purposes to provide and improve our services to you.

1.1. Personal Identification Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, fill out a form, subscribe to a newsletter, respond to a survey, or interact with other activities, services, features, or resources we make available. Such information may include:

  • Contact Data: Your name, email address, mailing address, and telephone number.
  • Professional Data: Your professional title, organization, and other related business information.
  • Account Data: Username and password, if applicable.
  • Correspondence Data: Information you provide when you communicate with us via email or other channels.

You may, however, visit our Website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website-related activities or accessing specific services.

1.2. Non-Personal Identification Information

We may collect non-personal identification information about you whenever you interact with our Website. Non-personal identification information may include:

  • Technical Data: The browser name, the type of computer or device, and technical information about your means of connection to our Website, such as the operating system and the Internet service providers utilized.
  • Usage Data: Information regarding your activity on our Website, including pages visited, time spent on pages, referral sources, and other statistical data.

2. Utilization of Collected Information

Patient Sync AI collects and utilizes your personal information for the following purposes:

2.1. To Provide and Manage Services

To operate and maintain our Website, deliver the services you have requested, and manage your account. This includes processing transactions and sending related communications.

2.2. To Personalize User Experience

We may use information in the aggregate to understand how our users as a group utilize the services and resources provided on our Website. This enables us to tailor content and offerings.

2.3. To Improve Our Website and Services

We continually strive to enhance our Website offerings based on the information and feedback we receive from you. This involves analyzing user behavior and preferences.

2.4. To Send Periodic Communications

We may use your email address to send you information and updates pertaining to your account, service changes, or responses to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Instructions for unsubscribing are provided at the bottom of each email.

2.5. For Legal and Security Compliance

To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, property, or safety of Patient Sync AI, our users, or others. This includes preventing fraud and enforcing our terms and conditions.

3. Disclosure and Sharing of Information

Patient Sync AI does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

3.1. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Website and services, provide services on our behalf, perform Website-related services (e.g., maintenance services, database management, web analytics, and improvement of Website features), or assist us in analyzing how our Website is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2. Business Transfers

In the event that Patient Sync AI is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

3.3. Legal Requirements

We may disclose your Personal Information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Patient Sync AI.
  • Prevent or investigate possible wrongdoing in connection with the services.
  • Protect the personal safety of users of the services or the public.
  • Protect against legal liability.

4. Cookies and Tracking Technologies

Our Website may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you.

4.1. Purpose of Cookies

Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our Website, we may collect information from you automatically through cookies or similar technology. We use cookies for several purposes:

  • Essential Cookies: Necessary for the operation of our Website (e.g., security, network management, accessibility).
  • Functional Cookies: To remember your preferences and choices (e.g., language or region).
  • Analytical/Performance Cookies: To understand how you interact with our Website, which helps us improve its functionality and user experience.

4.2. Managing Cookies

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Opting out of cookies may prevent you from taking full advantage of the Website.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Patient Sync AI aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. You possess certain rights concerning your data, including:

6.1. Right to Access

You have the right to request copies of your personal data.

6.2. Right to Rectification

You have the right to request that Patient Sync AI correct any information you believe is inaccurate or complete information you believe is incomplete.

6.3. Right to Erasure

You have the right to request that Patient Sync AI erase your personal data, under certain conditions.

6.4. Right to Object to Processing

You have the right to object to Patient Sync AI's processing of your personal data, under certain conditions.

6.5. Right to Restriction of Processing

You have the right to request that Patient Sync AI restrict the processing of your personal data, under certain conditions.

6.6. Right to Data Portability

You have the right to request that Patient Sync AI transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6.7. Right to Withdraw Consent

You also have the right to withdraw your consent at any time where Patient Sync AI relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at [email protected].

7. Third-Party Websites

Users may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website's own terms and policies.

8. Children's Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Revisions to This Privacy Policy

Patient Sync AI reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

10. Contact Information

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Patient Sync AI Email: [email protected]